Centrelink clears up cyclone relief confusion: What you need to know

In the wake of natural disasters, Australians often find themselves sifting through a deluge of information, trying to discern what financial support is available and from whom. The recent havoc wreaked by Ex-Tropical Cyclone Alfred is no exception, leaving many in a state of confusion and vulnerability. It’s a time when clarity is as crucial as the support itself, and unfortunately, it’s also a prime time for scammers to prey on those seeking aid.

At YourLifeChoices, we understand the importance of accurate and timely information, especially for our readers who may be navigating the complexities of disaster support.

Services Australia has stepped up to provide clear guidance for those affected by Ex-Tropical Cyclone Alfred, and we’re here to help you understand what’s on offer and how to access it without falling victim to fraud.

The Australian Government, in collaboration with state and territory governments, has established the Disaster Recovery Funding Arrangements (DRFA) to provide support to individuals affected by natural disasters. This includes the Disaster Recovery Allowance (DRA) and the Australian Government Disaster Recovery Payment (AGDRP).

The DRA offers up to 13 weeks of income support for those who have lost income due to the disaster. This could apply to you if you’ve been unable to work or if your business was disrupted by the floods. On the other hand, the AGDRP provides a one-off payment of $1,000 per adult and $400 per child for those significantly affected by the disaster and needing assistance.

Services Australia has announced that both DRA and AGDRP are available for eligible residents in certain parts of Queensland and New South Wales impacted by Ex-Tropical Cyclone Alfred.

Centrelink sign
It’s imperative to check your eligibility for these payments on the Services Australia website to ensure you’re applying for the correct support. Image Source: Shutterstock / TK Kurikawa

The fastest way to claim is online through myGov, but if you need assistance, you can contact the Australian Government Emergency Information Line at 180 22 66.

State-specific support: Don’t overlook what’s available

In addition to federal support, state-specific assistance is also available, and it’s crucial to apply through the respective state government websites. 

For instance, in New South Wales and Queensland, Emergency/Personal Hardship Assistance Grants can provide $180 for individuals and up to $900 for families to cover essentials. Queensland residents may also be eligible for Essential Services Hardship Assistance ($150 per person and up to $750 for families), and Essential Household Contents Grants (up to $1,765 for individuals and up to $5,300 for couples and families).

Other support comes in the form of Structural Assistance Grants (up to $80,000 for uninsured, income-tested owner-occupiers) and the Essential Services Safety and Reconnection Scheme (up to $200 for safety inspection and up to $4,200 for repair work).

Don’t fall victim to scammers taking advantage of the disaster. Image Source: Shutterstock / Halfpoint

Awareness of scams: Protecting your pocket

In these trying times, scammers are on the prowl, looking to exploit those seeking disaster support. It’s essential to be vigilant and only apply for assistance through official channels. 

Services Australia and state government websites are the legitimate sources for these applications. If you come across any suspicious offers or requests for personal information, report them immediately to the authorities.

If you’ve been affected by Ex-Tropical Cyclone Alfred or any other disaster, remember to apply for the support you’re entitled to, but do so with caution.

Share your experiences and tips with fellow YourLifeChoices readers in the comments below to help each other navigate these challenging times with knowledge and support.

Also read: Tropical cyclone aftermath: How scammers are profiting off tragedy

Floralyn Teodoro
Floralyn Teodoro
Floralyn covers different topics such as health, lifestyle, and home improvement, among many others. She is also passionate about travel and mindful living.

1 COMMENT

  1. Go to any Facebook page and nearly every 2nd person is asking about how to claim the $1000, or complaining they’ve been denied. If you try and explain it is restricted to 3 categories, they simply won’t listen, and insist they’re entitled to it, simply because they live in the qualifying area. I had $900 worth of damage to a door frame, but because I have insurance, with an excess of $1000, I cannot claim for the damage component, but if you’re uninsured, you can. I just have to pay from my own pocket.

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