[Brad Lockyer]

Flame-grilled peri-peri chicken chain Nando’s has caused controversy by announcing it would no longer be accepting cash payments and would be card-only from now on, news.com.au is reporting.

The move may have only been publicised recently, but a Nando’s employee says they have worked for the chain for more than 18 months and Nando’s has not accepted cash at all in that time.

“Nothing new,” they said.

“No surcharge for card, Nando’s is expensive enough as it is lol. It is annoying when customers try and complain to me or scold me for it though, not much I can do about it, I wasn’t even there when the decision was made.”

Under Australian law, a business does not have to accept cash, but if they don’t then no surcharges can be charged for card payments.

[gnome]

Business can charge for card payments
https://www.accc.gov.au/consumers/pricing/card-surcharges

[gnome]

Example
A business’s average cost of acceptance for Visa debit is 1% and for Visa credit is 1.5%.

If the business wanted to charge the same level of surcharge for each payment system, it would need to be 1% as that is the lowest of all payment systems. The business could not average out the costs for both.

[Author]

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