[Drew Patchell]

The first entirely automated McDonald’s location has opened in Texas, with machines handling every aspect of the consumer experience — including the drive-thru window.

There is still a worker in the back handling the cooking processes at this stage who is also available to handle customer issues.

Is this a step forward with technology or dangerous for the future of younger workers?

[Taragosun]

McDonald’s is how many Australian kids find their first job, learn about customer service and teamwork and how to manage money. A very important learning curve for life.

[Author]

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